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Director of Customer Success

Job Specialism : Sales
Salary Currency : USD


⚡ Director of Customer Success

💼 Solar industry

🌎 Remote – US

Do you want to be part of the #1 Software for Solar and Energy Storage Projects, which is now being used in 25+ countries? This company provides developers, installers and OEMs with a digital platform to engage more effectively with their customers. This automates design, remote proposals, contracts and project management for such sales and operations professionals.

They are looking to hire a Director of Customer Success to manage their current customer success team.


  • Responsible for Consumer onboarding and engagement with their platform: starting from contract to installation phase and their entire ownership journey
  • Launch feedback-based review/referral cycle that helps expand our customer network rapidly in multiple US states
  • Able to work with both Commercial (Business) and Residential clients
  • Work closely with Sales, Marketing, Partnership and Product teams
  • Prior experience with Solar / Storage industry is a strong plus
  • Must be metrics-driven, and able to multi-task well.
  • Manage a team of 3-5 full time team members in the US
  • Submit detailed Weekly and Monthly sales and pipeline report for management
  • Demonstrate a thorough understanding of the Platform capabilities presentations using Power Point to communicate that message to any external stakeholders at workshops, webinars, private client meetings and events.


  • 5+ years’ of leadership experience in Customer Success
    Experience in the solar, energy storage or related industries
    Experience selling to the residential or commercial industry
    BS/BA in Engineering, Business or a related field of study
    Demonstrated ability to think strategically and create action plans
    Excellent written and verbal communication skills
    Familiarity with CRM and marketing software platforms

📧Interested in applying? Please click on the ‘Easy Apply’ button or alternatively, send your resume to

⚡ Storm4 is a GreenTech recruitment firm with clients across major Tech hubs in Europe, APAC and North America. To discuss open opportunities or career options, please visit our website at and follow the Storm4 LinkedIn page for the latest jobs and intel.
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